FAQ

HOW LONG IS SHIPPING?

Typically Shipping times are between 4 - 7 business days for UK Orders.

5 - 9 business days for other countries 

HOW LONG IS PROCESSING?

Orders are processed in 1-2 business days. We try our best provide quality product and service. Maintaining this level of quality takes vast precision and a bit of time. We cannot rush this process.

WHAT ARE THE INGREDIENTS?

WHAT IS THE EXPIRY DATE?

Our Tallow & Honey Balm is best used 12 months after opening.

ORDER CONFIRMATION?

An order confirmation will appear as the final step in your order process. In addition, you'll receive an email confirmation with the order number of your purchase! Once your order has shipped, you'll receive an additional email to confirm shipment and tracking information.

ORDER CANCELLATION?

Orders can be cancelled if requested within 24 hours. Order cancellation requests after 24 hours will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched.